Thieves with stolen usernames and passwords have broken into customer accounts at American and United airlines and in some cases booked free trips. The airlines say the incidents happened in late December. American began notifying affected customers by email on Monday, a spokeswoman said.
American spokeswoman Martha Thomas said that about 10,000 accounts were affected and some have been frozen while the airline and customer set up new accounts, starting with customers who have at least 100,000 miles. She said the airline isn't aware of anyone booking a free trip. Read the article here.
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